Talygen

3 Important Features of Field Service Management Software

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Talygen
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2 min read

Field Service Management (FSM) software can help manage work orders and undertakings and appoint contractors for the related work process. FSM software is essential in managing the complete work processes and appointing field workers to job sites. Some features can also include providing online reports regarding tasks and allotted time. The reports can be automatically sent to the manager. Let’s go over these features below.

  1. Managing Work Orders

FSM software can help manage different work orders by different team members in the organization. They can check and monitor their work orders, send invoices to clients, and use artificial intelligence to assign workers to job sites based on availability and skill sets. Reports are saved over a cloud database which can be evaluated without any hitch. Employers can even use options for different working staff during the absence of a worker employed.

  1. Dispatching Users

Many FSM software systems include different options for organizing work orders and dispatching field workers to job sites on time. The process is aided by a calendar system that allows customers to directly forward the call to the appropriate worker involved. Easy dispatching of field workers can be done according to the severity and the region of the work involved. Utilizing this software can ease the process of communication and coordination with different staff members.

  1. Available on Mobile Devices

Most FSM software systems can be downloaded as mobile apps on the Apple App Store and Google Play Store. Managers can dispatch workers and view their locations directly through the app. Many FSM applications also include GPS trackers so workers can find the fastest route to a job site. Clients and customers can also check the location of workers and the time of arrival at the job sites.

Conclusion
Field service companies can greatly benefit from using FSM software. If field service companies want to start using FSM software, they should research software systems and choose one that best fits their business needs. If managers want the best FSM software, they should use Talygen. Talygen’s FSM software includes scheduling, dispatching, and GPS tracking features. Talygen also includes modules such as time tracking, employee management, asset management, and customer relationship management. For more information on Talygen’s FSM software, visit